Why Use Topwood?

We are a professional records management business and we are experts in handling your business information. If you need Scanning Services, Secure Destruction or Business Storage we can help.

Frequently Asked Questions

Topwood operates with a defined corporate mission. Under this direction:

  • Our high standards of accreditation and clear process controls guarantee a totally safe and compliant service.
  • The controls ensure our people are highly trained, motivated and fairly rewarded. This delivers a level of professionalism second to none.
  • Our fair pricing and professionalism deliver unbeatable customer satisfaction.

Our successful formula is proven by high customer retention and excellent referrals.

We prefer payment by BACS but we can also accept payment made from credit, debit and purchasing cards over the phone. For one-off bulk shredding jobs card payments are ideal as they avoid the need for setting up Topwood as a new supplier on the payment system.

Invoices are generated on the last day of each calendar month. The invoices detail all charges for shredding services supplied during the month.

PDF invoices are emailed to the pre-agreed email addresses. Each invoice clearly states the:

  • Customers’ purchase order number
  • Topwood’s work order reference
  • Date and time of the shredding services
  • Quantity and the agreed unit rate.

Payment of invoices is normally required within 30 days of the invoice date. We prefer payment by BACS (Bank Transfer), especially for regular shredding customers (details are on the invoices) as it minimises administration for all parties.

Topwood is PCI DSS Compliant to process card payments securely and can accept payment from all major credit, debit and purchasing cards. Card payments are ideal for one-off shredding and bulk shredding jobs as customers do not need to go through the administrative lengthy process of setting up new supplier for a one-off job.

Contact Us

If you would like to find out more about our secure document scanning, shredding and storage solutions call 0800 781 1066 or request a call back using our call back form.

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